our solutions

managed it services

overview

What is managed IT services?

Managing your company’s IT services keeps your business running smoothly and safely. Monitoring server performance, performing data backups and applying security measures are tasks that must be performed regularly to keep your company’s IT systems running. In today’s rapidly changing business climate, technology is moving quickly and your systems are constantly at risk. If your business relies on the performance of it’s IT systems you need to partner your business with an IT service provider that can properly manage your cyber security, data backup and recovery and provide ongoing maintenance to keep your systems running at top speed and efficiency. In addition, a comprehensive management program will ensure when you do have an issue it will be addressed quickly and corrected fast to get you back in business.

West Wing’s Management Services

At West Wing Technology, we provide Managed IT Services which supports your business around the clock. As a Managed Service Provider (MSP), we manage your company’s IT infrastructure via the Web and can provide support solutions when needed. Our management programs provide ongoing support for all our clients so we can be proactive in preventing any IT issues. We also offer Vendor Management System (VMS) which enables businesses to manage and procure staffing services.

Our Managed IT Services include:

– Complete 24/7 management over client’s entire IT infrastructure
– Servers Support & Maintenance

– Network Devices Support, Install & Configuration (Switches/Routers/Firewalls, WiFi, etc.)

– PC & MAC Workstation Helpdesk and Support

– Backup Systems

– Network, Security and HIPAA Assessments

– Security Best Practices

– Monthly Maintenance Reports

– Renewal Management

– System Warranties

– VoIP Phone/Remote Service

– On‐Site Support

– Remote Control Assistance

– Issue Tracking

– Supplemental IT Support

– Managed Print Services

– Software Licensing

– Support Contracts

– Vendor Management and Equipment/Software Procurement

– Infrastructure Upgrades, Network Design and Implementation

– Disaster Recovery Planning

– Cloud, VPN & Hosting Solutions

– Mobile Device Management (MDM)

– Patch Management, Antivirus, Spam Control (Removal and Proactive Support)

– Desktop Optimization

– Network Administration

– IT Compliance Consulting

– Office Relocation and Server Room Planning

– Virtualization and Shared Storage Solutions

– Strategic Systems Audit

– Microsoft Office 365 Integration & Support

–Google Apps for Business Integrator


West Wing Technology works as a complete Technology source that provide tomorrow’s technology solutions today!As a Managed Service Provider, West Wing Technology can provide you with the peace of mind that your IT infrastructure will be safe, secure and working to keep your business moving forward.

Our Managed IT services will help you succeed. Let’s get started